Retons Care Privacy Policy

This Privacy Policy explains how Retons Care collects, uses, and protects your personal information when you visit and interact with our website. This policy should be read in conjunction with our Terms of Website Use. We may update this policy from time to time, so please review it periodically.

Information We Collect

While operating our website, we may collect and process the following information:

• Website usage data: including traffic data, location data, and other communication data to help us understand how visitors use our website.

• Form submissions: information you provide by completing forms on our website, such as requests for information or service enquiries.

• Electronic communications: information provided when you communicate with us via email, contact forms, or other electronic methods.

Use of Cookies

Cookies may be used to improve your experience on our website. We may use cookies to collect anonymous statistical information about visitors and how they use our website.

Please note:

• Cookies do not record personally identifiable information.

• Cookies help us improve the website and enhance the visitor experience.

• You can decline or remove cookies using your browser settings.

Advertisers or third-party websites that you may access through our site may also use cookies. We have no control over such cookies; please review their privacy policies if applicable.

How We Use Your Information

The information we collect may be used to:

• Provide information about our services that you request from us.

• Notify you about changes to our services or website.

• Improve our website and services.

• Contact you (where you have consented) with information about products or services that may be of interest to you.

If you are an existing customer, we may contact you with information about similar products and services. We will only contact new customers or allow third-party communications where explicit consent has been provided.

You always have the right to opt out of marketing communications.

Storing Your Personal Data

All information collected is securely stored within the European Union and processed in line with this Privacy Policy.

We take all reasonable precautions to ensure the security of your data:

• Data is stored on secure servers.

• Any payment or transaction data is encrypted for your protection.

However, transmission of information over the internet is not completely secure. Any data you send is at your own risk.

If we provide you with a password to access certain areas of our site, you are responsible for keeping that password confidential.

Disclosing Your Information

We may disclose your personal information to:

• Any member of our company group (subsidiaries, holding company, etc., if applicable).

• Law enforcement or regulatory bodies where required by law.

Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we do not accept any responsibility or liability for their policies or content.

Access to Your Information

Under the Data Protection Act 2018, you have the right to request access to personal information we hold about you.

You can request a copy of your data by contacting us. A small fee of £10 may apply to cover administrative costs.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Retons Care
Phone: 01322 912 223
Email: support@retonscare.com