Home care in London

Enjoy the comfort of your own home with flexible, high quality care that fits your life.

Home care in London

Enjoy the comfort of your own home with flexible, high quality care that fits your life.

If you or a loved one are looking for flexible support at home in London, our visiting care service may be just what you need. Often referred to as domiciliary care, this type of care is ideal for anyone who wants to remain independent while receiving a little extra help.

At Retons Care, our home care in London is tailored around your daily life. Our care workers can visit at times that suit you to offer support with personal care, preparing meals, managing medication, or simply helping you feel more comfortable and confident at home.

Because our home care is fully managed, you are supported not just by your care worker, but by our wider team. That includes regular check-ins, help from your local care coordinator, and access to a 24 hour on-call line if anything urgent comes up. If you would like to find out how our care could work for you, we are here to talk it through with no pressure.

Our Bristol branches

We provide flexible home care visits and at extra care (assisted living accommodation) to people living in Bristol and surrounding areas, including South Gloucestershire and North Somerset.

Home care in Bristol

If you or a loved-one in or around Bristol needs home care (also known as domiciliary care), our family-owned business is here to help.

How it works

1

We’re here to help you get started. Our care team will take the time to understand your situation fully, talk you through your options, and help you work out the kind of care that fits your life. We’re also here to support with any practical challenges like arranging funding or answering questions.

2

We’ll organise a free, no-obligation assessment at a time that works for you. One of our experienced assessors will visit you to learn more about what matters to you, your care needs, and the kind of support that feels right. This is about creating care that fits around your life, not the other way around.

3

We’ll help make your move into care as smooth as possible. Your dedicated Care Coordinator will be there from the first day to make sure everything is set up the way you want it. They’ll stay in touch and always be available at the end of the phone for any questions or changes you need along the way.

Things to consider when choosing a home care provider

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Level of support

When choosing a home care provider, it helps to think about how often you might need support and what that looks like day to day. Would you like help once or twice a week, or do you need several visits a day? And how long should each visit be?

Home care can be as flexible as you need. Whether it is personal care, support around the house or simply a friendly face to check in, we work around your routine.

If you feel you may need full time support, our live-in care service might be more suitable. A live-in care worker stays with you in your home, offering consistent care throughout the day and night.

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Type of support

If you are living at home and need extra support, home care could be the right option. It is important to make sure your care worker can meet your specific needs.

At Retons Care, our care workers support people with a wide range of conditions including dementia, Alzheimer’s, cerebral palsy and multiple sclerosis. They can assist with personal care, medication, meal preparation and everyday household tasks.

We also have trained staff who provide specialist support for more complex needs such as palliative care, cancer, stroke recovery and end of life care. Whatever your needs, we offer personalised care that helps you stay safe, comfortable and in control at home.

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Fully managed service vs Agency

At Retons Care, we offer a fully managed service. Our care workers are employed by us, fully trained and supported by a professional team. If your regular care worker is ever away, we arrange cover so your care is never interrupted.

You will have a tailored care plan and the reassurance of ongoing support from people who know you and understand your needs.

This is different from agency care, where you are matched with a self-employed care worker and expected to manage everything yourself. With Retons Care, you are never left on your own.

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Regulation

As a fully managed care provider, our home care service is regulated by the Care Quality Commission (CQC) — the independent body that oversees health and social care in England. This means our service is regularly inspected to make sure we are delivering safe, effective and high quality care.

Unlike agencies or self-employed care workers, this level of regulation offers extra reassurance. It means you and your family can feel confident knowing your care is being held to national standards, with professional oversight at every step.

You can view our latest CQC reports directly on the CQC website.

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Qualifications

All our care workers receive essential training before they begin delivering care. This includes areas like first aid, moving and handling, food safety, communication and medication.

We provide all mandatory training and refresher courses to make sure every care worker meets the standards needed to support people with dignity and confidence.

Our training is designed to build both knowledge and compassion — so the people we support always feel safe and respected.

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Services

When choosing a care provider, it is worth thinking not just about the support you need now, but what you might need in the future. Some providers only offer one type of care, which means if your needs change, you may have to start again with a new provider.

At Retons Care, we offer a full range of services — from home care and respite to supported living and live in care. As your situation changes, we can adapt your support or help you transition smoothly into a different service, without the stress of switching providers.

Our team is here to make sure your care continues without disruption, so you can feel supported every step of the way.

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Cost of home care

The cost of home care depends on how often you need support and the type of care involved. At Retons Care, we offer a free, no obligation assessment to help us understand your needs and give you an accurate quote with no hidden charges.

We are proud to offer some of the best value in the market. You will not find better for the quality of care we provide, and we are happy to match any genuine quote. There are no agency fees, no long contracts and no unexpected costs — just honest, reliable care at a fair price.

If you are considering home care and want to explore your options, our team is here to help.

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Reviews &testimonials

When it comes to choosing home care, the experiences of people already using the service can tell you the most. Reading reviews and testimonials can help you feel confident that you are making the right decision.

At Retons Care, we are proud of the feedback we receive from the people we support and their families. We are a regulated provider, and our home care service in this area has been rated Good by the Care Quality Commission (CQC) — the independent body that inspects and monitors care across England.

You can read our full inspection report and see what others have said about us on the CQC website.

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What matters to you

Before reaching out to a home care provider, it helps to think not just about the care you need, but also about your personal goals and what makes life meaningful to you.

Home care is about more than support with daily tasks, it is about helping you stay independent and continue doing what matters most. That might mean getting out for a walk, enjoying time with family, or simply having someone there for a chat and companionship.

At Retons Care, our care workers are highly trained to provide personalised support that reflects your needs, your wishes and your way of life.

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Other care options

If you are not sure whether home care is the right fit, we can talk you through other options. We also offer live in care, supported living and respite care, depending on what feels best for you or your family.

You can also try out home care with a flexible short term package before committing to anything long term. If it turns out another type of care is a better match, we will help you transition smoothly.

Our Services

Our compassionate and highly trained care team in London is here to support you with whatever you need to live well at home. This might include personal care, help around the house, support with trips out, or simply some friendly companionship.

All of our care workers receive specialist training to meet a wide range of needs, including more complex conditions such as dementia and Alzheimer’s. We can also provide respectful and reliable palliative or end of life care, so you can remain in the comfort and familiarity of your own home for as long as possible.

CQC information

All of our home care services are regulated by the Care Quality Commission (CQC). They inspect the facilities and regulate the care provided. Their ratings can be found on the CQC website.

Funding

If your assets, excluding the value of your property, is less than £23,250 you may be eligible for local authority funding. They can pay for your care in full or in part, with you covering the remaining balance. If uncertain about your status, you can request a financial assessment from your local authority. Talk to our team to find out more.

Great reviews. Happy people

Average on-site rating for 658 reviews: 4.9/5
Average on-site rating for 658 reviews:
4.9/5

#RetonsCare

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Sarah J., Client’s Daughter

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Retons Care has been a lifesaver for our family. The caregivers are compassionate, professional, and go the extra mile to make my father feel comfortable and cared for.

#RetonsCare

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Michael R., Client's Son

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The team at Retons Care truly understands our needs. Their tailored approach and constant communication gave me peace of mind knowing my mother is in safe hands.

#RetonsCare

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Emma L., Client

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From the very first call, Retons Care made me feel supported. Their caregivers are not only skilled but also genuinely kind, bringing warmth and positivity into my home.

#RetonsCare

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David H., Client’s Son

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Retons Care provided outstanding support for my father after his surgery. Their carers were attentive, patient, and truly made a difference to his recovery.

#RetonsCare

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Linda H., Family Member

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We were nervous about arranging care, but the team at Retons made everything so easy and reassuring. Their communication and kindness have been exceptional.

#RetonsCare

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Fatima K., Client

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As someone who values independence, I was worried about accepting care but Retons made it feel empowering. They listened and respected my routine.

#RetonsCare

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James T., Client’s Brother

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What sets Retons apart is the personal touch. The carers quickly felt like part of the family, and my sister is happier and more comfortable than we’ve seen in years.

#RetonsCare

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Anita S., Client's Daughter

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The flexibility and affordability were what drew us in, but the genuine care and professionalism have been the reason we’ve stayed. Absolutely recommend Retons.

#RetonsCare

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Claire P., Client

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I’ve had live-in care from Retons for over a year now, and I wouldn’t go anywhere else. The team is consistent, compassionate, and always treats me with respect.

Frequently Asked Questions

Your Questions, Answered with Care

The cost of home care depends on the level of support you need, and we always tailor it to your individual situation. To give you an accurate quote, we offer a free care assessment with no obligation.

At Retons Care, we are proud to offer some of the most competitive rates in the market. We believe in excellent value without compromising on quality, and we are happy to match any genuine quote you receive.

Unlike options such as care homes or live-in care, with home care you only pay for the support you actually use. That makes it not just flexible, but also cost-effective. And as a fully managed provider, you will never need to worry about paying agency fees or cover for holidays—we take care of everything.

Getting started is simple. Just give us a call to arrange your free, no-obligation care assessment. We’ll take the time to get to know you and understand the type of care and support you’re looking for.

A care assessor will usually visit you at home to design a care plan tailored to your needs. From there, we’ll agree a start date and get everything in place. Once care begins, your local team in London and your dedicated Care Coordinator will provide regular check-ins to ensure everything is running smoothly.

As your needs change, your care plan can too—whether that means more visits, short-term live-in care or another type of support.

Yes. All of our care workers are employed and fully trained by us, which means you get safe, consistent and professional care.

Training includes personal care, moving and handling, first aid, food hygiene and communication, plus specialist courses in dementia, Alzheimer’s, palliative and end of life care. Our teams also have access to apprenticeships and additional qualifications so they can continue to grow in their roles.

We do everything we can to make sure you see the same familiar faces. We build small, consistent care teams so you can build trust and feel comfortable with the people supporting you.

We also match care workers based on personality, hobbies and values—so they’re not just skilled, but a good fit for you.

In many cases, we can have care in place within 24 hours of your assessment. Once we’ve discussed your needs, we’ll put together your care plan and get your support team ready to go.

We also work with healthcare professionals and local authorities where needed to help make sure your support starts without delay.

Our local London team offers a wide range of personalised home care services, including:

  • Help getting in and out of bed

  • Washing, dressing and personal care

  • Assistance with toileting and continence

  • Housework like cleaning, laundry and washing up

  • Preparing meals and supporting with eating

  • Managing and administering medication

We also offer companionship, support getting out and about, and help with whatever matters most to you—so you can keep living life your way.

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